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This sector can be broken down into the hotel, catering and tourism sectors.

The hotel, catering and tourism industry is characterized by service to the guest. This can be guests in a restaurant or hotel, but also in a holiday destination. This industry includes all professions that are in any way related to the guest and services for him. This can be with direct contact to the customer, but also as a pure service or administrative activity. The trade with travel or tourism services also falls into this branch.

The hotel and catering sector in particular is characterised by very different working models. Seasonal work, working in shifts and very long working hours are unfortunately the rule here in some cases. Only purely administrative or commercial activities in this sector allow for regulated working hours that are oriented towards normal office hours. The industry is also one of those that work most with career changers or temporary employees. The working conditions and payment are very dependent on the level (e.g. distinguishable according to the principle of hotel stars) of the respective establishments and companies, especially in the hotel and restaurant industry.